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Order Management
Order Management
Confirming orders, editing orders, 86'ing items, temporarily closing a location
13 articles in this collection
Written by
JC Harrington
Basics
Order Processing 101
How to go about printing, confirming, and canceling orders as they're placed on your Brandibble site
Written by
JC Harrington
Updated over a week ago
How the new and unconfirmed orders pages work together
The difference between New Orders and Unconfirmed Orders pages
Written by
JC Harrington
Updated over a week ago
How to view an order on the new orders page without printing
Written by
JC Harrington
Updated over a week ago
86'ing Menu Items or Modifiers
How to remove menu items or modifiers from online ordering when they're no longer available
Written by
JC Harrington
Updated over a week ago
Intermediate
Editing an existing order
Making changes to an order that has not yet been confirmed with a full edit or a quick edit
Written by
JC Harrington
Updated over a week ago
Making changes to a closed order
You can't edit an order after it's been closed, but you can refund it and submit a new order in its place. Here's how.
Written by
JC Harrington
Updated over a week ago
How do I close for the rest of the day?
Turning online ordering off if your stores close earlier than usual
Written by
JC Harrington
Updated over a week ago
Advanced
Reordering a past order on behalf of a customer
Reordering closed orders
Written by
JC Harrington
Updated over a week ago
Placing an order on behalf of a customer
Logging in as a customer and placing an order for them
Written by
JC Harrington
Updated over a week ago
How to be alerted when customers place large orders
Our Immediate Notification settings can be used to make sure your employees have enough time to prepare big orders
Written by
JC Harrington
Updated over a week ago
Adjusting the tip on an order
Adding, removing, or adjusting the tip on an order
Written by
JC Harrington
Updated over a week ago
Changing the surcharge for certain orders
Adding or removing location default surcharges from New Orders
Written by
JC Harrington
Updated over a week ago
Adjusting order confirmation settings
Managing your order processing settings
Written by
JC Harrington
Updated over a week ago