Payments

Processing payments and refunds, managing House Accounts, creating promo codes, and loyalty programs

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32 articles in this collection
Written by JC Harrington
Credit Card Processing

Test credit cards for Open Tender demo site and app

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Written by JC Harrington
Updated over a week ago

Setting up Apple Pay & Google Pay for your Open Tender website or mobile app

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Written by JC Harrington
Updated over a week ago

How NMI credit card hashes work

Credit card hashes are unique identifiers for credit cards that can be used to recognize customers across sales channels.
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Written by JC Harrington
Updated over a week ago

How credit card payments work

An overview of how credit card payments work
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Written by JC Harrington
Updated over a week ago

How CVV and zip code verification works

Your customers may temporarily see multiple pending authorizations on their card statements if they enter their CVV or zip code incorrectly
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Written by JC Harrington
Updated over a week ago

Why do customers get an "incorrect zip code" error message on the checkout page?

Why an incorrect zip code might be rejecting a customer's credit card
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Written by JC Harrington
Updated over a week ago

How online payment processing differs from in-store payment processing

Why online payment processing is more expensive than in-person payment processing
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Written by JC Harrington
Updated over a week ago

Why customers may see charges on their credit cards when orders don't go through

Or why customers see multiple charges when they've only placed one order
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Written by JC Harrington
Updated over a week ago

How to handle Chargebacks

How chargebacks work and what to do about them
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Written by JC Harrington
Updated over a week ago

Uncharged Orders

How to attempt to recharge an order when the credit card payment fails to process when an order is closed
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Written by JC Harrington
Updated over a week ago