Getting Started

How to set up a Google Maps API Key

Every Open Tender site must have a Google Maps API Key in order to function properly

Written by JC Harrington
Updated over a week ago

What to do if Google Maps can’t find your address

Written by JC Harrington
Updated over a week ago

Brandibble newsletter signup

Sign up for our Brandibble newsletter!

Written by JC Harrington
Updated over a week ago

Finding the right printer

What printer you should use

Written by JC Harrington
Updated over a week ago

Why do I keep getting logged out?

How to prevent your browser from continuously logging you out of Brandibble

Written by JC Harrington
Updated over a week ago

Viewing a menu before online ordering is available

How to see a menu before you open a new location

Written by JC Harrington
Updated over a week ago

How do I get the New Orders alarm to work on an iPad?

Allowing audio files to start playing

Written by JC Harrington
Updated over a week ago

Can I undo a refund?

Written by JC Harrington
Updated over a week ago

Why can't my customers use their House Accounts?

I set up House Accounts but my customers aren't able to use them to pay for their orders

Written by JC Harrington
Updated over a week ago

Why can't I make the closing time after midnight?

How to set hours for a location if it closes after midnight

Written by JC Harrington
Updated over a week ago

Changing the default utensil options

How to show or hide options for serving utensils as well as change the default setting to include them or not with every order

Written by JC Harrington
Updated over a week ago

Private browsing

Written by JC Harrington
Updated over a week ago

Why isn't my store open?

All the reasons you may not be seeing your location on the frontend of your Brandibble site

Written by JC Harrington
Updated over a week ago

Setting up the "order ahead days" function

How to set up how many days in advance customers can place individual orders

Written by JC Harrington
Updated over a week ago

Sending updated receipts to customers

Sending new receipts to customers when changes are made to orders

Written by JC Harrington
Updated over a week ago

Allowing your customers to select a catering location

How to give your customers the ability to choose a location when placing catering orders

Written by JC Harrington
Updated over a week ago

Creating promo codes

Types of promo codes and how to create them

Written by JC Harrington
Updated over a week ago

Enabling sounds for new orders

How to play sounds on the New Orders page

Written by JC Harrington
Updated over a week ago

Overview of menu basics

How menus work in Brandibble

Written by JC Harrington
Updated over a week ago

Important principles for managing your menu

The basics of menu management

Written by JC Harrington
Updated over a week ago

Regenerating menus

How to update your customer-facing menu

Written by JC Harrington
Updated over a week ago

What's the difference between a name and an internal name?

How to use internal names

Written by JC Harrington
Updated over a week ago

Why is my location not showing up in my locations page?

How to successfully add new locations

Written by JC Harrington
Updated over a week ago

Adding a new location

How to add a new location

Written by JC Harrington
Updated over a week ago

How to add directions links for your locations page

Using Google Maps links to give your customers directions to your stores

Written by JC Harrington
Updated over a week ago

Image sizes and Photoshop exporting

Image sizing and exporting

Written by JC Harrington
Updated over a week ago

Uploading images to Brandibble

How to upload images to your site

Written by JC Harrington
Updated over a week ago