Point of Sale (POS)

How to's, troubleshooting tips, and setup & installation instructions for the Brandibble POS

12 articles in this collection
Written by JC Harrington

How to assign a cash drawer

Before you can start taking orders, the cash drawer needs to be assigned to a cashier or manager

Written by JC Harrington
Updated over a week ago

How to activate an employee swipe card

Written by JC Harrington
Updated over a week ago

Troubleshooting

How to troubleshoot the "Device not connected" error

Just try unplugging it and plugging it back in again

Written by JC Harrington
Updated over a week ago

What to do when your receipt printer stops working or your cash drawer won’t open

Your receipt printer, which powers the cash drawer, may stop working at times. To fix it, just turn it off and on.

Written by JC Harrington
Updated over a week ago

What to do if your POS "freezes"

If your POS becomes unresponsive (i.e. the buttons stop working), then you need "reload" or "refresh" the page.

Written by JC Harrington
Updated over a week ago

How to restart your Hub Server

The hub server is a mini-computer that typically sits below the counter and is separate from your ELO touchscreen monitor

Written by JC Harrington
Updated over a week ago

How to adjust the zoom on your POS

Here's what to do if your POS gets too zoomed in or zoomed out somehow.

Written by JC Harrington
Updated over a week ago

Setup & Installation

POS Setup

How to initially setup the Brandibble POS

Written by JC Harrington
Updated over a week ago

How to set up a staging environment for an upcoming POS installation

Written by JC Harrington
Updated over a week ago

How to change your Epson Receipt Printer to use DHCP instead of a static IP address

Your Epson printer can be set up to automatically find an IP address via DHCP vs. having to assign it a static IP address

Written by JC Harrington
Updated over a week ago

How to change the IP address of your Epson Printer

Written by JC Harrington
Updated over a week ago

How to find the device ID of your Zebra Barcode Scanner

Written by JC Harrington
Updated over a week ago