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Preventing employees from refunding orders [UPDATE POST REDESIGN]
Preventing employees from refunding orders [UPDATE POST REDESIGN]

How to change user permissions so that employees don't have the ability to refund orders

JC Harrington avatar
Written by JC Harrington
Updated over a week ago

In order to prevent specific employees to have the ability to refund orders, you have to change the permissions for your admin users.

In order to change permissions for specific users:

  1. Go to Users > Permissions

  2. Scroll down to Refund Orders

  3. Select the lowest level of admin user who should have the ability to edit this function

  4. Click on Update Permissions

Remember that when you select a type of user to edit these functions, that is the lowest level that will have the ability to change them. 

The different roles (in order of ranking) are:

  1. Admin

  2. Manager

  3. Cashier

  4. Employee

If you select Employee for any of the permissions, that means all roles will be able to edit that specific function. If you select Admin, only admins will be able to do so. If you select Cashier, however, then Managers and Admins will also be able to edit those functions.

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